KUVI is a platform that allows individuals to rent sports equipment among themselves or through collaborating stores. Our goal is to provide a safe, fair, and responsible experience for all users.
Anyone can be a tenant (who receives the material) or an owner (who transfers the material). We also collaborate with specialized stores.
The Dashboard is your home page where you can:
In the “Orders” section, all the rental requests you have received will appear. Here you can accept or reject requests and track the status of each rental.
In the “Reviews” section you can:
In “Store settings” you can:
Use the “Visit your store” option to see how other users see your profile and products.
Under “Edit account” you can change:
The duration is agreed at the time of booking. It is important to respect the agreed deadlines.
Unjustified delays may result in penalties depending on the conditions set out on the platform.
In the event of theft, you must:
Yes, KUVI reserves the right to expel repeat users who do not comply with the terms of use.
In certain cases, especially for high-value material, KUVI may require a security deposit. This deposit is refunded if there are no incidents during the rental.
KUVI is working to include an optional group policy that can cover theft or accidental damage. The conditions will be agreed when available.
KUVI will act as an impartial mediator. Decisions will be based on evidence such as photographs, assessments and communications, always with criteria of objectivity and fairness.
The process includes:
Yes, KUVI reserves the right to modify these conditions. In the event of changes, all users will be notified in advance through the platform’s usual communication channels.
The use of the service implies the express acceptance of these conditions by all users.
You can find more information and contact us through our website: kuvi.org
If you have specific questions that are not covered in these FAQs, do not hesitate to contact the KUVI team directly through the platform’s official channels.
KUVI is a platform that allows individuals to rent sports equipment among themselves or through collaborating stores. Our goal is to provide a safe, fair, and responsible experience for all users.
Anyone can be a tenant (who receives the material) or an owner (who transfers the material). We also collaborate with specialized stores.
The Dashboard is your home page where you can:
In the “Orders” section, all the rental requests you have received will appear. Here you can accept or reject requests and track the status of each rental.
In the “Reviews” section you can:
In “Store settings” you can:
Use the “Visit your store” option to see how other users see your profile and products.
Under “Edit account” you can change:
The duration is agreed at the time of booking. It is important to respect the agreed deadlines.
Unjustified delays may result in penalties depending on the conditions set out on the platform.
In the event of theft, you must:
Yes, KUVI reserves the right to expel repeat users who do not comply with the terms of use.
In certain cases, especially for high-value material, KUVI may require a security deposit. This deposit is refunded if there are no incidents during the rental.
KUVI is working to include an optional group policy that can cover theft or accidental damage. The conditions will be agreed when available.
KUVI will act as an impartial mediator. Decisions will be based on evidence such as photographs, assessments and communications, always with criteria of objectivity and fairness.
The process includes:
Yes, KUVI reserves the right to modify these conditions. In the event of changes, all users will be notified in advance through the platform’s usual communication channels.
The use of the service implies the express acceptance of these conditions by all users.
You can find more information and contact us through our website: kuvi.org
If you have specific questions that are not covered in these FAQs, do not hesitate to contact the KUVI team directly through the platform’s official channels.
